Sportsman's Resource, Inc. is committed to providing our customers with complete satisfaction. If you are dissatisfied with your purchase, or products are damaged, request a Return Identification Number and return the item(s) within 5 days of receipt in its original, undamaged packaging. We will refund the full amount for the item, less the original shipping and handling, as well as up to 20% for badly damaged original packaging. To obtain your Return Identification Number, promptly contact us via email with your name, mailing address, product number to be returned, and order number.